TERMS OF OPERATION: Winter Season 2025/26
VISITORS ARE ADVISED:
- to check the **weather and operational conditions** on the ski slopes **before purchasing ski passes**;
- to check the daily updated information about the ski slope conditions on the website [www.rtc-krvavec.si](http://www.rtc-krvavec.si). The information includes data on current weather conditions, snow conditions, operation of facilities, and additional offers;
- to **view the panoramic image** of the ski slopes on the information board at the lower station of the cable car and the TV screen at the entrance to the cable car **before heading to the ski slope**, and to choose slopes suitable for their skills and abilities;
- to familiarize themselves with the procedures for the withdrawal of ski passes in case of misuse **before purchasing ski passes**;
- to come to the ski slope properly equipped – with flawless ski equipment and appropriate clothing, as part of the ski slope extends into the high mountains.
PURCHASE AND VALIDITY OF PASSES
Passes can be purchased based on the valid price list: in cash, with payment cards (BA and Maestro), and credit cards (Visa, Mastercard, Diners) at the cash desks at the lower and upper stations of the cable car during operating hours.
Vouchers for passes can be exchanged at the ATM at the lower station of the cable car.
The sale and control of passes are carried out via computer-operated cash registers and electronic readers. Visitors are required to register their pass on the electronic control devices when entering the facility. Visitors must show their pass to an authorized representative of the operator at any time and anywhere on the ski slope.
The pass control system is carried out under video surveillance, which is also indicated at the entrance stations to the cable cars and at the RTC Krvavec cash desks. By purchasing a pass, the buyer is also informed of this fact.
Video surveillance of pass control does not violate the privacy of buyers and users; it only compares video clips of the passage of individual passes based on the serial number of each pass, while complying with the legal provisions of the ZVOP-1 (Personal Data Protection Act).
Ski passes are sold exclusively on the so-called **KeyCard**. The KeyCard is a chip card on which all our ski passes can be electronically loaded. It allows contactless, i.e., simpler and faster passage through the readers/controllers when entering the cable car facilities. A deposit of **3 €** must be paid for the KeyCard when purchasing a ski pass. After skiing, the deposit for the undamaged KeyCard is refunded at the cash desk, or the undamaged KeyCard can also be used in the future. On the day of skiing, store it on the left side. Carry only one valid ski pass with you, as if you store multiple passes, several passes may be used at the same time, for which the company does not recognize a refund.
During the operation of the ski slope, complaints related to passes are resolved at the cash desk at the lower station of the Krvavec cable car.
In case of damage, the holder of a seasonal pass is entitled to an immediate replacement. The replacement of the pass is charged according to the price list.
A voucher for catering services at Plaža Krvavec worth **3% of the purchase**, issued on the invoice, is automatically generated when purchasing a pass. The customer is responsible for the voucher and invoice from the moment of receipt. Subsequent issuance of the voucher is not possible.
The validity period is stated on each ski pass sold. Passes purchased in advance or in regular advance sales have an expiration date marked at the bottom of the pass.
Validity of Passes:
- **Daily and hourly passes** allow one-time access and descent from the ski slope via the cable car on the day of first use.
- **Hourly passes** are valid on the day of purchase for the purchased time from the first entry to the cable car facility until the time expires (15 minutes are added for the cable car ride uphill). A ride downhill with the cable car is possible even after the time expires until the end of the cable car operation on the day of use.
- **Pre-purchased passes** (daily and 2-5 day passes in the season) are valid for two winter seasons, except for hourly passes, which are valid for only one winter season.
- The **user of a 2–5 day pass** in the season can freely choose the days of skiing until the pass is used up. The pass is transferable, but only one day can be used per day.
- **Multi-day passes** are valid for the purchased number of days, consecutively from the first day of use.
- **Season passes with a photo** are not valid without the holder's photo.
- For **still valid passes**, it is not possible to change the validity period.
- **Expired passes** from the 2018/19 season onwards can be extended for the same passes with an additional payment according to the price list. Older passes are not extended.
- **Passes with expired validity** are extended for the current winter season with an additional payment according to the price list.
Special Types of Passes:
- The **VIP pass** is a seasonal pass that allows VIP parking, VIP entrance to the cable chairlift, VIP entrance to the 6-seater Vrh Krvavca, and VIP entrance to the 6-seater Zvoh. The pass is not valid without the holder's photo and is not transferable.
- The **Monday-Friday Season Pass** is a uniform pass valid for all age groups, not valid without the holder's photo, not transferable, and valid on the Krvavec ski slope from Monday to Friday, except on holidays and legally free days. From **March 15, 2026**, it is valid every day of the week. The pass has a **70-day snow guarantee**.
- The **Krvavec Season Pass with Photo** is valid every day of the week for the Krvavec ski slope. The pass is not valid without the holder's photo and is not transferable.
- **Krvavec Family Season Passes** are valid every day of the week for the Krvavec ski slope. The passes are not valid without the holder's photo and are not transferable. The passes can be used by families for a maximum of 2 adult persons. These persons are spouses, parents, or life partners with children and/or adolescents who are registered and live at the same address. The family package discount can only be used when purchasing all passes at once with appropriate proof of residence at the same address and/or proof of family relationship. Children up to 5.99 years receive a free pass with a media fee of **3 €**. There are no additional discounts on the family package.
- The **SKIALP Season Pass** with the cable car allows access and descent from the ski slope with the cable car and the use of the ski slope for the purpose of ascending and descending with touring skis during the operation of the ski slope. It is a uniform pass valid for all age groups, not valid without the holder's photo, not transferable, and valid every day of the week.
- The **Annual One-Way Pass** for the cable car with a photo is issued in the name of the holder and is a non-transferable pass. It includes one ride on the cable car and the 4-seater Tiha dolina per day.
- The **Seasonal One-Way Pass** for the cable car with a photo is issued in the name of the holder and is a non-transferable pass. It includes one ride on the cable car and the 4-seater Tiha dolina per day. It is valid from the beginning of the winter ski season to the end of the ski season **2025/26**.
Discounts:
- **Children up to 5.99 years** ski for free when accompanied by parents or guardians. Upon payment of **3 €** for the KeyCard, they receive their own ski pass.
- **Children up to 14.99 years** are entitled to a child pass.
- **Youths from 15 to 18.99 years** are entitled to purchase a youth pass upon presentation of proof of age.
- **Seniors over 65 years** are entitled to purchase a senior pass upon presentation of proof of age.
- **"Old timer" passes** can be used by persons over 85 years of age. Upon presentation of proof of age, they can use a percentage discount equal to their age.
- **Blind and visually impaired** persons are entitled to a **50% discount** on any ski pass on the day of their visit; **disabled persons of categories I and II** are entitled to a **10% discount** on any ski pass on the day of their visit. Discounts are not cumulative.
REFUND OF PURCHASE PRICE AND LOSS OF PASS
During the operation of the ski slope, complaints related to passes are resolved at the cash desk at the lower station of the Krvavec cable car.
In case of damage, the holder of a seasonal pass is entitled to a proportional refund of the purchase price. The amount of the refund is calculated based on the number of days already used, using the actual value of the purchased pass and the current price of a daily pass. A refund is not possible if the holder of the seasonal pass has used it for so many days that it is considered fully used, or if the remaining value after the proportional calculation is less than the value of a daily ski pass.
A lost or damaged seasonal pass can be replaced by paying the replacement costs according to the price list.
MISUSE OF PASSES
Passes are non-transferable, except for transferable seasonal passes and 2–5 day passes in the season.
Users of passes purchased at a reduced price must, upon verification, present appropriate proof of entitlement to these discounts (student ID, personal ID, passport, etc.).
Attempted or actual misuse of a pass and violation of safe skiing rules are grounds for immediate confiscation of the pass. The company's authorized official is authorized to confiscate the pass.
The company reserves the right to initiate a misdemeanor procedure with the competent authority in case of misuse of the pass or violation of order or safe skiing rules.
Users of passes for whom an attempt or misuse of passes has been established are not entitled to any discounts in the following season.
PARKING AND USE OF PARKING SPACES
Parking or use of parking spaces at the lower station of the Krvavec cable car is free of charge. Drivers must comply with traffic signals and instructions from traffic wardens.
The company does not assume any responsibility for parked vehicles.
SAFETY OF OPERATION, DAMAGE TO FACILITIES ON SKI SLOPES AND CABLE CARS
RTC Krvavec charges for any advertising on facilities, devices, and parking lots according to the price list. Unauthorized advertising on facilities, devices, and parking lots is not permitted. Unauthorized advertisers must remove the advertisement at their own expense upon request.
If the company finds that a visitor has damaged a cable car or any other facility on the ski slope, it reserves the right to initiate criminal proceedings for damage to someone else's property and to file a claim for damages.
Smoking, use of open flames, and disposal of cigarette butts (due to the risk of fire on the cable car route) and other waste are prohibited on all cable car facilities.
GENERAL PROVISIONS ON THE OPERATION OF CABLE CARS
All cable car facilities operate on a self-service basis.
The user of any cable car facility must master the technique of safe entry and exit from the facility.
If visitors on the chairlift or tow lift need assistance when boarding, they should ask the cable car operator for help in a timely manner.
Before boarding the chairlift, users of the ski slopes with a snowboard must unbuckle one binding.
If at least one cable car facility is operating on the ski slope in addition to the circular cable car, the ski slope is considered to be in operation.
The working hours of the cable cars and ski slopes are published on the website and at the entrance to the cable car at the lower station.
Visitors can order a special ride outside the working schedule. The customer pays the costs of the special operation and the cost of the pass according to the price list.
The company reserves the right to change the operating schedule of the cable car facilities for technical, organizational, economic, or natural reasons.
DURATION OF THE SEASON AND WORKING HOURS
RTC KRVAVEC – working hours in the winter season 2025/26 (season and spring skiing):
| Facilities | From the beginning to the end of the winter season |
|---|---|
| Cable car | 8:00–17:00 (Monday, Tuesday, Wednesday, Thursday, Sunday) 8:00–20:00 (Friday, Saturday) |
| 4-seater Tiha dolina | 8:15–16:00 |
| 6-seater Vrh Krvavca | 8:30–16:00 |
| 2-seater Kriška planina, 6-seater Zvoh | 8:30–16:00 |
| Luža tow lift | 9:00–16:00 |
| Tow lifts Kržišče 1, 2 | 9:00–15:45 |
TRANSPORT OF PERSONS, CHILDREN, LUGGAGE, CARGO, AND PETS
Transporting children and pets in backpacks or on the chest is prohibited on cable cars.
Transport of cargo is charged according to the price list (**1 kg = 1 €**) for all passengers who are not guests of the Krvavec Hotel or the Muštrinka apartment house. The cost of cargo transport does not include assistance from company employees in loading and unloading or transporting cargo around Krvavec. Assistance and transport around Krvavec can be arranged and paid for separately.
The company does not assume any responsibility for untimely delivery and transport of improperly packaged cargo (damage, freezing, etc.). Cargo must be properly packaged and prepared for transport on cable car facilities and protected against theft; otherwise, it must be accompanied by the owner or a representative of the owner.
Transport of kites and paragliders on Krvavec is allowed with the cable car and the four-seater Tiha dolina.
Transport of pets is only possible with the cable car. When transporting on the cable car, pets must be properly secured (harness, carrier, basket).
SAFETY, INSURANCE, AND RESPONSIBILITY
Children up to 14 years of age on the ski slope must wear a protective ski helmet.
Group leaders and trainers are responsible for the safety of skiers in the group.
Group leaders who use the polygon for training and competitions must obtain prior permission.
In case of dangerous group management, unregistered use of the polygon, and unregistered ski instruction, the company prohibits the continuation of activities on the ski slope.
Complaints, reports of bodily injuries, and reports of equipment or cargo damage are accepted at the Krvavec information office at the upper station of the cable car or at the cash desk at the lower station.
Visitors to the ski slope are advised to carry a confirmed health insurance card with them.
ACTIVITIES ON THE SKI SLOPE, SKI SCHOOLS, TRAINING, AND COMPETITIONS
Prior consent from the ski slope operator is required for all activities on the ski slope.
Prior written consent from the operator and payment of the fee according to the price list is required for all commercial activities on the ski slope.
Only professionally qualified staff who obtain prior written consent from the operator may conduct organized ski instruction on the ski slope.
The organizer of an event or competition on the ski slope must register it in advance with the competent administrative unit.
The organizer must conclude an agreement with the ski slope operator in advance to regulate mutual relations for the use of the ski slope for the event or competition and must attach the registration of the event or competition.
The organizer of the event, training, or competition must, at their own expense and with their own wardens with armbands, physically separate the part of the ski slope used for the event, training, or competition from the recreational areas (set up warning signs!).
Before the start of the competition event, the organizer must provide their own rescue service, a doctor, and permission from the competent administrative unit for organizing the event. Insurance for participants in the competition or training is recommended. After the event, the organizer must remove signs, protective equipment, and other devices/aids from the slope.
NIGHT SLEDGING ON KRVAVEC
Before using the "Night Sledging on Krvavec" program, each participant must familiarize themselves with these rules. Participants under 15 years of age must be informed of these rules by an adult.
The use of the night sledging track and the four-seater Tiha dolina is associated with risks and is carried out at the participants' own risk. For the responsibility of the company Jecom Šport d.o.o. and RTC Krvavec d.o.o., see the section Safety, Insurance, and Responsibility.
The use of the night sledging track is only allowed within the marked track and during the time determined in advance by the operator or organizer. Users of the chairlift must unconditionally follow the instructions of the staff on the cable car.
The "Night Sledging on Krvavec" program is suitable for participants older than 6 years who do not have psychophysical difficulties, and for whom the use of "Night Sledging on Krvavec" would not pose a health or any other risk to themselves or others. Children under 15 years of age can participate in the "Night Sledging on Krvavec" program only if accompanied by a responsible adult and must wear a helmet.
All participants in the "Night Sledging on Krvavec" program must follow the organizer's instructions and the FIS rules, which define the rules of conduct on the ski slope.
The operator or organizer reserves the right to require persons who do not comply with these rules of use to immediately stop using the night sledging track and the Tiha dolina chairlift; an authorized supervisor may, in accordance with the provisions of the Ski Slope Safety Act, confiscate the valid pass from participants.
Participation in the "Night Sledging on Krvavec" program under the influence of alcohol, drugs, or other substances that reduce psychophysical abilities is not allowed.
TOURING SKIING ON KRVAVEC
Before using the "Touring Skiing on Krvavec" program, each participant must familiarize themselves with these rules. Participants under 15 years of age must be informed of these rules by an adult.
Touring skiers are users of the ski slope and are therefore required to respect the basic FIS rules.
The use of the ski slope for the purpose of ascending and descending with touring skis is only allowed during the operation of the ski slope.
Ascending and descending on ski slopes outside the operating hours of the ski slope is strictly prohibited.
Ascending is only allowed on the specially designated route for touring skiers.
Non-compliance with the ascending rules is very dangerous for all participants on the ski slope and may be sanctioned by the ski slope supervisors.
Touring skiers without a valid daily or seasonal ski or SKIALP pass are not allowed to use the ski slope.
SPECIAL PROVISIONS ON SAFETY AND ORDER ON THE SKI SLOPE
Skiers on the ski slope must behave responsibly towards themselves and others, so as not to endanger or injure themselves, others, or the facilities.
Only skiing is allowed on the ski slope.
Skiers on the ski slope must follow the instructions of the supervisors on the ski slope, cable car workers, and rescuers, as well as the orders of all warning and information signs on the ski slope, and the FIS rules and valid legislation in the field of safety on ski slopes and cable cars.
**PROHIBITED** is skiing contrary to the FIS rules and the provisions of the Ski Slope Safety Act, as well as cutting into lines in front of cable cars. Violation may be punished by immediate confiscation of the pass without compensation. An authorized company official is authorized to confiscate the pass.
**PROHIBITED** is skiing on closed slopes marked with the "CLOSED SLOPE" sign and skiing outside the arranged ski slopes.
**ABSOLUTE PROHIBITION** applies to crossing over cable fences, with or without skis, as these mark the ski slope above cliffs and various types (including snow) of overhangs and drops. Likewise, **PROHIBITED** is skiing in the forest, ruins, and outside the arranged ski slopes.
Emergency calls, accident reports, information about weather, prices, etc.: **051 333 444** and **04 27 11 800**.
The rescue service and first aid operate throughout the operating hours of the cable car facilities and can be called from all marked locations. Rescuers only monitor the arranged ski slopes and open ski slopes.
Skiing on tow lift routes is not allowed. Tow lift routes may only be crossed at specially marked points.
Walking and sledging on ski slopes are not allowed.
Walking dogs on a leash or without a leash on ski slopes is not allowed.
Taking off and landing kites and paragliders on marked and arranged ski slopes is not allowed.
Skiers on the ski slope must be prepared to encounter snow groomers or motor sleds, especially on routes designated for snow groomer and sled traffic.
Between 17:00 and 8:00 the next day, all ski slopes and areas are closed due to slope maintenance (snow groomer tow ropes cross the ski slopes) and snowmaking. During the time when the ski slopes and areas are closed, visitors to the ski center use the ski slopes (for walking, sledding, etc.) at their own risk; using them is life-threatening. In any case, visitors must unconditionally follow both the instructions of the ski slope operator's staff and the acoustic and light signals on the machines.
Driving motor sleds on arranged ski slopes is prohibited (according to the Ski Slope Safety Act), as well as outside arranged ski slopes (according to the Regulation on the Prohibition of Driving Vehicles in the Natural Environment).
The recommendations for safe skiing by SZS are an integral part of the terms of operation.
Uniformed – visibly marked teachers of the concessionary ski school Jecom šport with badges can enter specially marked cable car facilities through specially marked passages.
Supervisors, uniformed wardens, cable car operators, rescuers on the ski slope, police, and their companions have priority when entering past the lines on all facilities.
These terms of operation are compiled and published based on the provision of Article 54 of the Cable Car Facilities for Passenger Transport Act (Official Gazette of the RS 126/03).
**AN INTEGRAL PART OF THESE TERMS OF OPERATION ARE ALSO THE PROVISIONS OF THE SKI SLOPE SAFETY ACT – ZVSmuč-1 (OFFICIAL GAZETTE OF THE RS 44/2016).**
**THE TEXT OF THE ACT IS AVAILABLE FOR INSPECTION AT THE KRVAVEC INFO OFFICE OF THE COMPANY.**
Date: **10/1/2025**